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7 Steps How to Build An Ecommerce Website [2024 Guide]

Imagine tapping into a global marketplace where over 2 billion people are just a click away. By 2024, global ecommerce sales are expected to skyrocket to $6.3 trillion, according to Shopify and Venpep.

This staggering growth isn’t just a number—it’s a clear signal of the immense opportunity awaiting those who are ready to seize it. But in an industry as dynamic and competitive as ecommerce, having a great product is no longer enough. To truly succeed, you need an exceptional virtual storefront that captivates visitors and turns clicks into conversions.

In this guide, we’ll walk you through seven essential steps to turn your ecommerce vision into a thriving business, whether you’re a seasoned entrepreneur or just starting out. With insights on the latest trends, real-world examples, and innovative strategies, this guide is your roadmap to ecommerce success in 2024.

Understanding the E-Commerce Landscape

The ecommerce ecosystem is vast and ever-evolving. Building an e-commerce website is not just about selling products online; it’s about expanding your market reach, providing unparalleled convenience to customers, and enhancing your brand visibility in the digital sphere.

As you embark on this journey, aligning your website with your business goals and target audience’s needs is crucial.

Emerging Trends in 2024 Ecommerce

As the digital landscape evolves, staying ahead of the curve is crucial. In 2024, several emerging trends are reshaping how businesses approach ecommerce. From AI-driven personalization that tailors the shopping experience to each customer, to the increasing demand for sustainable practices that resonate with eco-conscious consumers, these trends are not just buzzwords—they’re essential strategies for success.

Additionally, the integration of augmented reality (AR) offers immersive shopping experiences that can significantly enhance customer engagement and satisfaction.

Read more about  Top 7 Odoo E-commerce Modules Every Online Retailer Must Have .

Step 1: Planning Your Ecommerce Website Before Build An Ecommerce Website

Online shopping

The foundation of a successful small business or online store lies in meticulous planning.

Begin by defining clear, measurable goals for your ecommerce venture. For example, are you aiming to increase average order value by 20% within six months, expand into three new markets by year-end, or boost customer engagement by 30% through personalized marketing?

Next, dive into understanding your target audience. Go beyond basic demographics and create detailed buyer personas that include age, income level, shopping habits, pain points, and even preferred social media platforms.

Use tools like SurveyMonkey or Google Forms to gather direct feedback from potential customers, ensuring your personas are grounded in real data.

Conduct thorough market research to understand your competitors and industry trends. Leverage tools like Google Trends to track search interest over time and platforms like BuzzSumo to identify popular content and product ideas.

Social media listening tools such as Hootsuite or Brandwatch can help you monitor conversations around key products and emerging niches, giving you insights into what’s resonating with consumers. This research will help you position your online storefront effectively and craft a unique selling proposition that differentiates you from the competition.

Practical Tip: Perform a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) for your ecommerce business.

To make it actionable, translate each area into a specific task—for instance, if a strength is a loyal customer base, consider implementing a referral program to capitalize on it.

If a weakness is limited brand recognition, allocate resources to influencer partnerships or targeted advertising to build awareness.

Step 2: Connecting Your Domain 

Domain

Selecting and connecting a domain name is essential for your online presence if you want to be the best ecommerce. Select a domain registrar like GoDaddy or Namecheap and choose a short, memorable, and relevant domain name, preferably with a .com extension. Your domain name is your digital storefront’s address and is crucial for branding, customer recall, and SEO.

2.1 Understanding Domain Name Structure 

A domain name consists of two main parts:

  • Second-Level Domain (SLD): Your unique name (e.g., ‘yourbrand’)
  • Top-Level Domain (TLD): The extension (e.g., ‘.com’, ‘.org’, ‘.net’)

2.2 Choosing the Right Domain Name

  • Keep it short and memorable
  • Avoid numbers and hyphens
  • Include relevant keywords
  • Ensure it’s easy to spell and pronounce
  • Check for trademark issues.

2.3 Tips for selecting a good domain name:

  • Use .com if possible, as it’s the most recognized top-level domain.
  • Avoid numbers and hyphens, as they can be confusing when spoken.
  • Consider purchasing common misspellings of your domain to redirect to your main site.
  • If your preferred .com is taken, consider alternatives like .net, .store, or industry-specific extensions.

2.4 Purchasing Your Domain:

  • Buy your domain from a reputable domain registrar (e.g., GoDaddy, Namecheap, Google Domains).
  • Often, your e-commerce platform will offer domain registration services as well.
  • Typically, you’ll pay an annual fee to maintain domain ownership.

2.5 Connecting Your Domain with Odoo

Odoo simplifies the domain connection process as part of its integrated website builder. If you purchase a domain through Odoo, you can easily link it to your ecommerce site in a few steps. Odoo provides a streamlined process to ensure that your domain is properly connected, including automatic SSL certificates for secure browsing.

How Odoo Can Help :

  • Domain registration: Odoo offers built-in domain registration services, allowing you to buy and manage your domain directly within the platform, reducing the need for external providers.
  • Seamless integration: Odoo automatically connects your purchased domain to your ecommerce site, ensuring a hassle-free setup.
  • SSL certificates: Odoo includes free SSL certificates to secure your site, enhancing trust with your customers and boosting SEO.
  • Custom DNS settings: If you’ve already purchased a domain elsewhere, Odoo allows you to easily point your domain to your ecommerce site by configuring DNS settings within the platform.

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Step 3: Choosing the Right Platform For Your E-Commerce Website

Selecting the appropriate ecommerce platform is a pivotal decision that will significantly impact your online store’s functionality, scalability, and overall success. To make an informed choice, consider the following key factors:

  • Scalability: Assess whether the platform can grow with your business. Consider not just your current needs but also your long-term goals.

For example, if you plan to expand your product range or enter new markets, choose a platform that can handle increased traffic and inventory without compromising performance.

  • Customization: Determine how much control you need over your site’s design and functionality. Some platforms, like Shopify, offer a balance between ease of use and customization, while others like WooCommerce or Magento provide more extensive customization options but require more technical expertise.

Evaluate whether you need advanced features like custom checkout processes, integrations with specific tools, or unique design elements.

  • Pricing: Establish a clear budget for both the initial setup and ongoing maintenance. Consider not just the platform’s subscription costs but also additional expenses such as transaction fees, plugins, themes, and third-party integrations.

Create a cost comparison table to evaluate different platforms side by side, considering both upfront costs and long-term financial implications.

  • Ease of Use: Evaluate your team’s technical skills and the level of support you’ll need. If you have a small or non-technical team, prioritize platforms with user-friendly interfaces and strong customer support.

Platforms like Wix or BigCommerce might be more suitable for beginners, while more complex platforms like Magento may be better suited for those with technical expertise or access to developers.

Making the Final Decision:

To make the final decision, create a weighted scoring system based on your priorities. Assign scores to each platform across the factors above, prioritizing what matters most to your business.

For example, if scalability and customization are critical, assign higher weights to those factors. Additionally, consider taking advantage of free trials or demos to test each platform’s features and interface before committing.

This hands-on experience will give you a clearer sense of which platform aligns best with your needs.

Practical Tip: Reach out to other ecommerce business owners in your network or online communities and ask about their experiences with different platforms. Real-world feedback can provide valuable insights that you won’t find in product descriptions or reviews.

3.1 Hosted vs. Self-Hosted Solutions

Hosted platforms like Shopify offer ease of use but limited control. Self-hosted options like WooCommerce provide greater flexibility but require more technical expertise.

Compare popular platforms like Shopify, WooCommerce, Magento, and Odoo. Each has unique features:

  • Shopify: User-friendly, great for beginners, with built-in features
  • WooCommerce: Highly customizable, ideal for WordPress users
  • Magento: Powerful for large-scale operations, requires technical expertise
  • Odoo: All-in-one business solution with ecommerce capabilities

Practical tip: Take advantage of free trials offered by most platforms to test their features before committing. Don’t miss out about Transform your store into an eCommerce platform .

Step 4: Designing for User Experience and Visual Appeal

Internet

A user-friendly interface is paramount for converting visitors into customers. Focus on creating an intuitive layout with easy navigation and mobile responsiveness. Remember, a significant portion of ecommerce traffic comes from mobile devices.

4.1 Brand Consistency 

Maintain a consistent look using your brand colors, fonts, and imagery to build trust and recognition.

4.2 Design Principles for E-commerce Site

  • Color Psychology: Use colors that evoke the desired emotions (e.g., blue for trust, red for urgency).
  • Typography: Use readable fonts with a clear hierarchy and appropriate sizes.
  • Layout: Follow the F-pattern to align with natural eye movement

Key design elements to consider:

  • Straightforward, consistent navigation menu
  • Engaging product descriptions that highlight key features, and benefits
  • Prominent search bar
    High-quality product images with zoom functionality
  • Clear calls-to-action (CTAs)
  • Simple, streamlined checkout process

Ensure and customize your visual elements to align with your brand identity. Use a cohesive color scheme, typography, and imagery that resonate with your target audience.

Practical tip: Implement a responsive design that automatically adjusts to different screen sizes, ensuring a smooth experience across all devices.

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Step 5: Setting Up Secure Payment Systems

Building customer trust is crucial in online shopping, and secure payment systems are at the heart of this. Choose reliable payment gateways like Stripe, PayPal, or Square for payment processing.

These platforms offer robust security features and are widely recognized by consumers.

If you’re accepting credit card payments directly, ensure PCI DSS (Payment Card Industry Data Security Standard) compliance to protect sensitive customer information.

Consider offering multiple payment options to cater to a broader audience. This might include:

  • Credit/debit cards
  • Digital wallets (e.g., Apple Pay, Google Pay)
  • Buy Now, Pay Later services (e.g., Klarna, Afterpay)
  • Cryptocurrency (for tech-savvy audiences)

5.1 Fraud Prevention

Common ecommerce frauds include chargeback fraud, account takeover, and identity theft. Implement these strategies:

  • Use Address Verification Service (AVS)
  • Require CVV for all transactions
  • Implement 3D Secure authentication
  • Use machine learning fraud detection tools

5.2 International Payments Processing to Cater Global Customers:

  • Offer local currency payments
  • Partner with region-specific providers
  • Be aware of international regulations and taxes

Practical tip: Clearly display security badges and SSL certificates to reassure customers about the safety of their transactions.

Step 6: Testing and Launch

Before going live, conduct thorough testing of your ecommerce site. This should include:

  • Cross-browser testing on Chrome, Firefox, Safari, and Edge
  • Mobile testing on iOS and Android devices
  • Load testing (aim for under 3 seconds load time)
  • User testing with at least five individuals from your target demographic

Thorough testing and a well-planned launch are crucial for the success of your ecommerce site. Here’s how to ensure everything goes smoothly:

6.1 Types of Testing 

  • Functional Testing: Test all site features, forms, and links
  • Usability Testing: Conduct user testing with target demographics and use tools like Hotjar
  • Performance Testing: Use tools like Google PageSpeed Insights to check site speed
  • Security Testing: Conduct vulnerability scans and verify SSL implementation

Step 7: Launching and Marketing Your Digital Marketplace Website

Before launch, conduct thorough testing of all website functions, including:

  • Navigation and search functionality
  • Checkout process
  • Payment systems
  • Mobile responsiveness
  • Loading speeds

Once you’re confident in your site’s performance, it’s time to attract customers. Develop a comprehensive digital marketing strategy that includes:

  • Search Engine Optimization (SEO): Optimize your product pages and content for relevant keywords.
  • Content Marketing: Create valuable content that attracts and engages your target audience.
  • Social Media Marketing: Build a presence on platforms where your audience is active.
  • Email Marketing: Develop targeted campaigns for different customer segments.
  • Pay-Per-Click (PPC) Advertising: Consider using Google Ads or social media advertising to drive immediate traffic.

Practical tip: Implement an abandoned cart recovery strategy, such as automated email reminders, to recapture lost sales opportunities.

However, even with a robust marketing plan, managing the various aspects of your ecommerce business can be overwhelming.

That’s where the right tools and platforms come into play. To streamline your operations, enhance your website’s functionality, and ensure everything runs smoothly, you might consider an all-in-one solution that integrates your ecommerce needs into a single platform.

Tired of Building Your Ecommerce Website? Odoo’s Here To Help You. 

Odoo 17

For businesses seeking a comprehensive solution, Odoo offers a powerful website builder that simplifies the process of creating and managing professional virtual storefronts. With Odoo, you can seamlessly handle your e-commerce operations and website content on one integration program.

Essential Features of an E-Commerce Website Template in Odoo:

  1. Customization Options for Branding: Tailor your site’s look and feel with customizable templates that align perfectly with your brand identity.
  2. In-Built Product Listings and Services Section: Easily create and manage product pages, service listings, and other content directly within the Odoo ecosystem.
  3. SEO-Friendly Design: Benefit from built-in SEO best practices that enhance your visibility on search engines and drive organic traffic to your store.
  4. Integrated Business Tools: Access a suite of business applications, including CRM, inventory management, and accounting, all seamlessly connected to your ecommerce operations.

Frequently Asked Questions (FAQ)

1. How much does it typically cost to build an ecommerce site?

The cost of building an ecommerce site can vary widely depending on the platform you choose, the complexity of your design, and the features you need. On average, a basic ecommerce site can cost anywhere from $1,000 to $5,000 for setup, including domain registration, hosting, and platform fees.

More advanced sites with custom designs, extensive product catalogs, and integrations can range from $10,000 to $50,000 or more. It’s important to factor in ongoing costs such as maintenance, updates, and marketing.

2. How long does the process usually take?

The timeline for building an ecommerce site depends on several factors, including the complexity of the site, the platform, and the resources available.

A simple ecommerce site can take anywhere from 2 to 4 weeks to set up, while a more complex site with custom features may take 3 to 6 months or longer.

Planning, testing, and making adjustments are crucial steps that shouldn’t be rushed to ensure a smooth launch.

3. What are common pitfalls to avoid?

Common pitfalls in building an ecommerce site include:

  • Underestimating the importance of planning: Skipping the planning phase can lead to a disjointed user experience and missed opportunities.
  • Ignoring mobile optimization: With a significant portion of shoppers using mobile devices, failing to optimize your site for mobile can hurt your sales.
  • Neglecting site speed: Slow-loading sites can drive potential customers away. Regularly test and optimize your site’s performance.
  • Overlooking SEO: Without proper SEO, your site may struggle to attract organic traffic. Invest in optimizing your product pages and content from the start.

4. How can one stand out in a crowded ecommerce market?

Standing out in a crowded ecommerce market requires a combination of unique value propositions, superior customer experience, and strategic marketing.

Consider these strategies:

  • Niche Targeting: Focus on a specific niche or underserved market to reduce competition and attract loyal customers.
  • Exceptional Customer Service: Offer personalized customer support, easy returns, and fast shipping to build trust and encourage repeat business.
  • Brand Storytelling: Create a compelling brand narrative that resonates with your audience, setting you apart from generic competitors.
  • Innovative Marketing: Utilize unconventional marketing tactics, such as influencer partnerships, video content, and user-generated content to engage your audience and boost your brand visibility.

You can address these common concerns and pitfalls, and offer unique insights and strategies, this guide is designed to not only help you build an ecommerce site but to ensure its success in an increasingly competitive market.

Are You Ready to Build Your Ecommerce Website?

Creating a successful online shop website requires careful planning, the right tools, and ongoing optimization. By following these seven steps, you’re well on your way to establishing a strong online presence that can compete in the dynamic world of ecommerce.

By leveraging these powerful features, you can create an ecommerce website that looks professional and operates efficiently, helping you achieve your online business goals.

Remember, the key to ecommerce success lies in continuous improvement.

Regularly analyze your website’s performance, listen to customer feedback, and stay abreast of industry trends to ensure your online store remains competitive and continues to meet the evolving needs of your customers.

Contact us now for a consultation and personalized demo of Odoo’s powerful trust-building features, and take the first step towards transforming your customer relationships and boosting your bottom line!

Sneak peek into Odoo 14 new features & improvements

The year 2020 has been a very turbulent one for every single business, all around the world. Almost every company needed to adapt in one way or the other – to change product portfolio, start selling online, or switch their office for home working. A lot of the physical events & conferences were moved to on-line space, and so was Odoo Experience 2020 – an annual festival of fans, users & partners of Odoo ERP system. Apart from awarding the best Odoo partners (which we as Port Cities were awarded last year), Odoo team will introduce the new version of the system – Odoo 14. Only several days ago, Fabien Pinckaers – the CEO of Odoo announced the new expected features & improvements of the system. We prepared a sneak peek into Odoo 14 features for you!

Modern ERP system – improved user experience

One of the biggest competitor advantages of Odoo (when we compare it with other big ERP names like SAP, Oracle, or Dynamics) has been its user-friendliness. And Odoo continues building on this. Adding more shortcut keys to control your system faster, improving the system speed & adding more one-click features makes you save minutes of your time every day.

Probably the biggest improvement users will appreciate is adding different widgets into the list view – you can now send messages to your colleagues, plan your to-do activities within 1 click.

 

Automated CRM – focus on your clients, not on data input

A CRM system is a powerful tool – it can give your company a lot of insights, it can help you to forecast your sales or find the information about clients easily. But I believe that every sales manager will agree with me – it is a big headache to make people fill it correctly & regularly. Salespeople often do not see the value. As it takes time to log the information, they often tend to keep all the information in their heads or their mailboxes. What if the CRM was there not just to give insights to the management, but also to save time for sales staff?

Gmail & Outlook plugins

Odoo users have been asking for a feature, which would help them to log the communication with their clients automatically in the CRM. Finally, with version 14, Odoo will introduce a Gmail & Outlook plugin to automate the communication logging. This feature will definitely help every sales manager, who wants to track the communication of his/her subordinates. It will also be a priceless tool when an employee leaves the company – as the transition process of communication with the clients will be much smoother & more traceable.

Odoo 14 - plugin for Outlook & Google Chrome + Gmail

Time-saving to-do list of your activities

Odoo 14 aims to help salespeople focus on their main job – selling, instead of tedious data input. With the new & improved views of the activities, salespeople can easily see what is their to-do for each day, what is their next activity, its importance & potential impact. With an improved follow-up section, the salespeople will be able to send an e-mail or SMS to the potential client even faster than using their mailbox.

New CRM features of Odoo 14 save time of salespeople

Revamped website builder

The Pandemic has been reminding all of us that on-line presence is vital for keeping businesses alive even during the lockdown. Odoo has been improving its website builder significantly from version 11. Version 14 is supposed to redefine the website building experience significantly. What was previously possible only by designing custom HTML, CSS & JS will now be available & configurable directly in the visual builder. Odoo tries to bring more options for experienced marketers, as well as a simpler interface for the ones who do not have any experience with building a website.

Odoo improved the WYSIWYG website builder in version 14

Odoo also realizes the need to keep pace with the big e-commerce players. Until now, the main competitive advantage was that Odoo is an ERP and all the processes behind are automated in the same system (inventory management, deliveries, e-mail marketing, invoicing, …). Nevertheless, to build a stunning e-commerce website, you needed to spend hours on preparing your own website template, buy one from an Odoo store, or simply accept the boundaries of the default Odoo functionalities. From version 14, Odoo adds up new features for e-commerce businesses, such as ribbons, tags, selecting the position in the e-shop so you can build the best and most optimized online experience for your customers.

Odoo 14 improved e-commerce features to boost your online sales

Business Intelligence tools

Odoo has been a great helper to thousands of companies worldwide when it comes to automating the input of the data, storing & reporting. However, for more complex needs of interpretation of the data, 3rd party software was often used – be it Tableau, PowerBI, or simple integration with Google Sheets & data interpretation in Google Studio. With version 14, Odoo is again one step closer to be all in one solution for all the needs of a company.

Brand new module – data cleaning

All the users of Contact, CRM, Recruitment, and other apps know that it is very easy to get duplicated data in your system. Since Odoo is, in general, an open system & restrictions are usually handled as customizations, there was not an easy and convenient way to get rid of the duplicates. What you needed to do was to export the data out to csv/xls file, identify duplicates (be it email, phone number, company name, individual name, …), rename them into “to delete” or some other name. Then you would update your records by importing them back into Odoo and finally, you could filter them based on the name “to delete”, select them all & erase. This workaround works, but costs you time & you need to have at least basic knowledge of Excel functions. Odoo realized this was a space for improvement of the system, and they introduced a new application Data cleaning, which actively allows you to get rid of the duplicated data anytime you need, without the need for an external app.

Spreadsheet view

For the fans of the Excel Sheets or Google Spreadsheets, Odoo integrated a new view that allows you to prepare plans, projections & forecasts directly in Odoo, without the need of switching between multiple platforms. You do not need to remember where the latest version of your forecast is or whether everyone has it – all is shared with the right people, directly in your ERP.

Spreadsheet view in Odoo 14 will help all managers to prepare plans, budgets & forecasts

Tweaks in Purchase, Inventory & MRP

In version 14, Odoo focuses on the efficiency of the replenishment & manufacturing processes. All the procurement managers will definitely appreciate improved reordering of the stock, based not only on the real quantities in the inventory but also based on the forecasted ones.

Odoo 14 simplifies the replenishment process (reordering rules)

Similar improvements were made in the manufacturing app as well – Odoo simplified the production process (routing is no longer required), as well as added forecasting of the availability of the components to produce the end product.

Features from Odoo 13.2

Odoo 13.2 was released at the end of March 2020, but only the users of Odoo Online (hosted on Odoo cloud with no customizations) could experience it in real operations. For all the users using Odoo on different hosting platforms (Odoo.sh, own cloud, on-premise), these features will become available with version 14. Several applications, e.g. website, e-learning, accounting, events, inventory, or manufacturing got a few new features the users have been requesting.

Version 13.2 brought a lot of new functionalities:

  • Cookie alerts for the visitors of your website
  • Approval app linked directly to the purchase (more advanced PO/PR approval process)
  • More options & gamification elements in e-learning
  • Bunch of new accounting features (e.g. improved reconciliation, data import, reporting)
  • Improved inventory management (advanced reordering rules, signing deliveries, …)

Overall, there were more than 100 improvements done in this version, and you can see the full list of them in Odoo 13.2 release notes. In case you want to play around with the version 13.2, do not hesitate to try Odoo 13.2 on runbot (both login & password are “admin”).

Upgrading Odoo the to latest version

If you are already using an older version of Odoo, you should definitely think about an upgrade to the latest one to enjoy all the new features, enhancements, improved performance & security. Odoo Enterprise license contains a free upgrade of your database to the newer version. Usually, it takes around 3-5 months to complete the migration script, so it is expected that you will be able to upgrade your Odoo to version 14 starting from January 2021.

The second thing which you need to cover is a migration of the customizations & 3rd party applications, as Odoo will upgrade only the code of the base system. It is recommended to contact the vendor who prepared your modules to also upgrade them, or get in touch with our team to help you with upgrading & assessing your custom modules.

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